Refund policy

 

 

 

All sales are final.

You can always contact us for any return question or if you have an issue with your order at orders@borntoshake.ca 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Please get in touch if you have questions or concerns about your specific item.

 

Exchanges
We do not offer any exchanges on our product as once they are opened, they are perishable. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.